Browse our handpicked travel packages or tell us where you’d like to go. Whether it’s a relaxing beach getaway, a cultural tour, or a luxurious honeymoon we’ve got you covered.
Pick the services you need flight booking, hotel reservations, guided tours, or a full travel package.We tailor everything to fit your budget and preferences.
Work with one of our travel consultants to personalize your itinerary. We help you choose the best dates, experiences, accommodations, and transportation.
Review your full travel plan and confirm the booking.We offer secure and flexible payment options, including deposits and installments if needed.
Receive your full travel documents, tips, and itinerary details.Our support team stays with you before, during, and after your trip so you can travel with total peace of mind.
We work hand-in-hand with leading airlines, hotels, and tour operators around the globe and our trusted partners help us deliver exceptional travel experiences with quality, safety, and reliability.
Browse our offerings on the Auravel site, select your preferred dates and number of travelers, then click “Book Now.” You’ll enter traveler details and any special requests. After payment of the deposit, you’ll receive an email confirmation with your itinerary and next steps.
Yes. When booking, specify the total number of participants. For larger groups (e.g., more than 6), you may see a prompt to contact us directly so we can arrange group rates, private guides, or customized logistics. We’ll confirm availability and send a tailored quote.
Absolutely. After selecting a base itinerary, use the “Customize Your Trip” option to add or remove activities, adjust duration, or upgrade accommodations. Our team reviews requests—typically within 24 hours—and sends an updated proposal with any price adjustments.
Provide full traveler names as in passports, contact email and phone, preferred accommodation level (if applicable), and any special requirements (dietary restrictions, mobility needs, celebration details). Accurate info ensures smooth confirmations and on-ground arrangements.
Yes. A receipt will be automatically emailed to you after every successful payment. You can also access your full billing history and download invoices from your account dashboard.
We accept major credit/debit cards (Visa, Mastercard, Amex), PayPal, and bank transfers. A deposit (commonly 25% of the total) is due at booking to secure your spot. The remaining balance is due 30 days before departure; automated reminders are sent as the due date approaches.
Cancellations made more than 30 days before departure typically receive a full refund minus any non-refundable fees (e.g., third-party booking charges). Between 30 and 15 days, the deposit may be retained or partially refundable depending on supplier terms. Within 15 days, most bookings become non-refundable. Exact terms appear in your booking confirmation.
Yes, subject to availability. If you need to change dates, notify us as early as possible. We’ll check availability for new dates; any difference in price or supplier change fees will apply. Rescheduling requests made well before the balance due date have higher chances of smooth adjustments.
If the remaining balance isn’t paid by the specified due date, we’ll send reminders. Failure to pay within a short grace period may result in automatic cancellation and loss of deposit. To avoid this, contact us in advance if you anticipate delays—sometimes we can arrange an alternative schedule or payment plan.
Very customizable. You can tailor every stage of your hiring pipeline—from application to offer—by creating custom workflows, forms, and interview stages that fit your specific recruitment process.
We strongly recommend comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation, lost luggage, and personal liability. Insurance protects you if unforeseen events (illness, flight disruptions, etc.) force changes or emergencies occur abroad.
Yes. During checkout, you can add a policy from our vetted partners. Coverage options and costs are displayed clearly so you can choose the plan that fits your needs. If you prefer an external provider, ensure the policy meets standard coverage levels for medical and trip interruption.
First, follow local medical advice or contact emergency services if needed. Then reach out to your insurance provider directly using the contact information on your policy. Keep receipts, medical reports, and relevant documentation. Auravel can assist with providing booking invoices or vouchers to support your claim.
If you have a qualifying reason (e.g., sudden illness, family emergency), notify Auravel promptly and contact your insurer. Provide required documentation (doctor’s note, etc.). Your insurance may reimburse cancellation fees per policy terms. We’ll support by supplying booking details and cancellation confirmations.
Absolutely. With HireEdge’s built‑in Analytics Dashboard, you can track every aspect of your job postings in real time.
You can reach our team via:Live Chat on the Auravel website (available during business hours).Email: support@auravel.com (we respond within 2 business hours).Phone: +1 800 TRAVEL9 (toll-free; available 9 AM–6 PM local time).
We’re here to answer itinerary questions, booking clarifications, or special requests.
We provide 24/7 emergency assistance. You’ll receive local partner contacts (guides, drivers, hotels) and a dedicated Auravel on-call number. For urgent issues—flight delays, medical emergencies, or unexpected changes—contact us immediately so we can coordinate solutions.
Our primary support is in English. We also offer assistance in Arabic and Spanish for common destinations. If you require another language, let us know in advance; we can often arrange translation support through local partners or interpreters.
After your trip, you’ll receive a feedback survey. For urgent concerns during or after travel, email feedback@auravel.com or use the feedback form on our site. Describe the issue clearly; our Customer Care team will investigate and respond within 48 hours.
